The Radiance VIP Rewards Program is a subscription program designed to help you reach your aesthetic goals by facilitating your investment in our customized services and reward you with special gifts, pricing and offers. By joining, you authorize us to charge your credit card monthly recurring payments that will post as credits on your Radiance VIP account. As a member, you are entitled to benefits on the terms and conditions described below.

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Membership Status Discounts on all De La Cruz Plastic Surgery Non-Surgical Products and Services. Your Membership Status Discount is determined by the range in which your authorized monthly payment amount occurs.

Membership Status rates (such as Discounts, and Payment

Amounts) are subject to change following 30 days advance * written notice provided to you.

Diamond Status - 10% Discount on * Surgeon Fees after twelve (12) Months of * Continuous Membership Status

Diamond Status - Additional 5% Discount at Open House

Bronze, Gold, Diamond Members - 10% Off The Skinny Shot

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Recurring Monthly Payments:

Your Radiance VIP Membership will be paid for on a monthly basis in the amount stated herein which will be automatically charged to your credit card on file on the 15th day of every month and continue until this Agreement is cancelled by you or terminated by us in accordance with this Agreement.

• Insufficient credit on Radiance VIP account will require additional payment to receive products and services.

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Cancellation of Membership:

12 (twelve) months continuous membership status is required to retain discount benefits received through membership.

Three (3) business day notice before the 15th of each month is required to cancel membership.

Early termination of membership will result in early termination fees.  In addition, any "perk" redeemed (such as discounts on surgeon fees  or medspa services or products) will result in  a payment due in full for its current value.

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🌟 Radiance VIP Membership – Frequently Asked Questions (FAQ)

De La Cruz Plastic Surgery

1. What is the Radiance VIP Membership?

Radiance VIP is a monthly aesthetic membership program designed to give members exclusive savings, special perks, and preferred pricing. Your monthly payments accumulate into a Beauty Bank, which can be used toward medspa services, skincare, injectables, and qualifying surgical procedures.

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2. What is the Beauty Bank?

The Beauty Bank is your personal cosmetic savings account within the Radiance VIP Membership.

• Every $1 you invest = $1 in usable credit

• Your credits do not expire as long as your membership remains active

• Beauty Bank funds can be applied to services, products, and surgeon’s fees (if eligible)

This allows you to save monthly toward larger procedures.

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3. Can my Beauty Bank balance be used for surgery?

Yes.
Your accumulated Beauty Bank funds may be directly applied toward the surgeon’s fee for cosmetic surgery.

This includes procedures such as:

• Liposuction / VASER

• BBL

• Tummy tuck

• Breast augmentation

• Revision surgery

• Facial surgeries (if applicable)

Your credits hold a 1:1 value — $1 stored = $1 credit toward surgery.

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4. How much does the membership cost?

Your membership rate is billed monthly on the 15th to the credit card on file. The monthly amount is added to your Beauty Bank.

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5. What are the benefits of Radiance VIP Membership?

Members receive:

• Exclusive discounts on services, products, and select surgeon’s fees

• Savings that accumulate monthly in your Beauty Bank

• Priority scheduling

• Member-only promotions throughout the year

• Ability to build a cosmetic fund for future treatments or surgery

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6. What is the minimum membership commitment?

A minimum commitment of twelve (12) continuous months is required.

This means discounts and perks—including surgical discounts—are fully earned only after completing the 12-month membership period.

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7. What happens if I cancel before 12 months?

If you cancel early:

• You will be charged an early termination fee

• Any discounts or perks used before completing 12 months become void, and

• You must repay the full, non-discounted value of those services or surgical discounts.

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8. If I have been a member for over 12 months and had surgery, can I cancel afterward without losing my discount?

Yes.
Once you have completed the 12-month requirement before your surgery date, your surgical discount is earned and cannot be forfeited if you cancel after surgery.

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9. Do my Beauty Bank funds expire?

No.
Your balance rolls over each month as long as your membership remains active.

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10. Can someone else use my membership or Beauty Bank?

No.
Membership benefits and Beauty Bank funds are non-transferable.

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11. Can I freeze or pause my membership?

Membership freezes are not available at this time. All months must be active and consecutive to count toward the required 12-month commitment.

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12. What happens if my credit card declines?

If payment fails:

• You will be contacted to update your card

• Benefits may be temporarily paused

• Additional payment may be required to receive services

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13. What if I reschedule or postpone surgery?

If you have already completed 12 months of membership, your discount remains valid.
If not, the discount may be forfeited and standard pricing may apply.

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14. How do I contact the office?

📞 832-776-1134
📧 help@delacruzplasticsurgery.com

Our team is happy to help with membership questions, billing, and scheduling.

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